How to minimize conflict when emotions are bubbling to the surface
Empathy – the ability to put ourselves in someone else’s shoes – is a learned trait. When we end up in a situation where we disagree with someone and emotions start to get charged our Old Brain switches to the primitive flight or fight mode – neither of which state has room for new-fangled (as far as the Old Brain is concerned) emotions like empathy. … Continue reading How to minimize conflict when emotions are bubbling to the surface
